Terms and Conditions.

Waylo – A Product of Phoenix Software Tools Ltd.

Last Updated: 04/03/25

1. Introduction

Welcome to Waylo, a software-as-a-service (SaaS) platform provided by Phoenix Software Tools Ltd. ("Company", "we", "us", or "our"). By signing up, accessing, or using Waylo ("Service"), you ("User", "you", "your") agree to be bound by these Terms and Conditions ("Terms").

If you do not agree to these Terms, you must not use the Service.

2. Use of the Service

  • You must be at least 18 years old to use Waylo.

  • You agree to use the Service in compliance with all applicable laws and regulations.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

3. Subscription & Payment

  • Access to Waylo is provided on a subscription basis. Pricing, billing cycles, and payment terms are specified at the time of subscription.

  • Failure to make timely payments may result in suspension or termination of your access to the Service.

  • We reserve the right to modify pricing and will notify you in advance of any changes.

4. Intellectual Property

  • Waylo and all related content, software, and trademarks remain the exclusive property of Phoenix Software Tools Ltd.

  • You may not copy, modify, distribute, or reverse-engineer any part of the Service without our written consent.

5. Data & Privacy

  • We collect and process data in accordance with our Privacy Policy [link to privacy policy].

  • By using Waylo, you grant us the right to store and process your data to provide and improve the Service.

  • You are responsible for ensuring your use of Waylo complies with any applicable data protection laws relevant to your business.

6. Availability & Support

  • We strive to provide uninterrupted access to Waylo but do not guarantee uptime or performance.

  • We may conduct maintenance, updates, or upgrades that could temporarily impact service availability.

  • Support services are provided as outlined in your subscription plan.

7. Termination

  • You may cancel your subscription at any time via your account settings.

  • We reserve the right to terminate or suspend your account if you violate these Terms or engage in unlawful activities.

  • Upon termination, your access to the Service will be revoked, and data retention policies will apply as stated in our Privacy Policy.

8. Limitation of Liability

  • To the fullest extent permitted by law, Phoenix Software Tools Ltd. shall not be liable for indirect, incidental, or consequential damages arising from the use of Waylo.

  • Our total liability for any claim related to Waylo shall not exceed the amount paid by you in the last 12 months.

9. Amendments

  • We may update these Terms periodically. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

  • We will notify you of significant changes via email or within the Waylo platform.

10. Governing Law & Dispute Resolution

  • These Terms are governed by and construed in accordance with the laws of England and Wales.

  • Any disputes shall be resolved through arbitration or the courts of England and Wales.

11. Contact Us

For any questions or concerns, please contact us at:
Phoenix Software Tools Ltd.
1 Centrus Mead Lane Hertford, SG13 7GX.